More Than Loft Ladders Bolton and Manchester

Meet The Team – Mark Rigby – Bolton and Manchester

Mark Rigby founded More Than Loft Ladders in Bolton back in 2007. He’d met lots of home owners in his area who were struggling to find loft ladders that met their needs. So, instead of offering one type of ladder, Mark began to source a variety of products that would give customers what is best for them. The business grew rapidly, and soon Mark was installing 10 to 15 ladders every week throughout the region. He realised that customer’s needs were the same nationwide, so began to expand across the country through a franchise network. But, importantly, Mark was determined that MTLL would retain the customer focus that he’d built his own reputation on.

“More Than Loft Ladders is a national brand, but run by local people,” says Mark. “I’m a local guy and I know why that matters to my customers. I live in the area, I’m reliable and people are always able to contact me. And MTLL will always be that way. We are not a faceless organisation. We are real people who live in the area. That’s what appeals to our customers as, wherever they are in the country, they know exactly who is going to turn up.

“We’ve always attracted a wide variety of customers, and they’re all looking for easy access to the loft. Sometimes they are elderly and want security and peace of mind, in other cases they might have had a life-changing situation like the arrival of a new baby,” Mark adds. “But what they all need is more storage space at home, and that’s exactly what we provide, and at far less cost than extending, renovating or moving house.”

I required a loft ladder and small area of the loft boarding to store our suitcases. I completed and sent the request on line during the evening and to my surprise Iain telephoned me within 10 minutes. We arranged a date for the quote and Iain arrived promptly, listened to my requirements and talked me through the process. The quote was acceptable and we set a date for fitting.

On the day, Iain arrived exactly on time and promptly prepared the site by covering the area with dust sheets. He completed the tasks within two hours, demonstrated how the ladder works and cleared and cleaned the site.

From beginning to end the whole process ran smoothly and I am very pleased with the outcome. Iain was a true professional.

Tom - PrestonLoft ladder and an area for suitcases in the loft.

Get in touch


Contact Us

The best way to contact us is to Phone 0800 035 9880. Your call will be answered by a person who can take your details and pass them to the appropriate local installer or you may send an email through our website using the form provided on your local installers page.

Please remember to provide your telephone number and full address.

2 Riversleigh CloseBolton BL1 7QA
Tel: 01204 497800