Meet the Team – Mick Warner – Coventry
Mick Warner is More Than Loft Ladders’ partner in the Coventry and Warwickshire areas. An engineer by trade, as well as someone with three decades of experience working with the public across a wide variety of trades, the business was a natural fit for his skills and practical mind. And while Mick is passionate about what he does, he admits he’s not one to boast about himself or the business, preferring to let the work speak for itself.
“My approach has always been to be straightforward, to be honest and tell the truth. And that’s what I liked about MTLL from the outset,” Mick says. “There’s no room for pushy salespeople in this business, nor is there any place for tradesmen that fail to deliver what the customer wants. Every time I’m in front of a customer I know that I’m not just representing myself, I’m representing the company and all of my fellow More Than Loft Ladders partners.
He adds: “My phone is always answered and I explain to a potential customer what the typical process is. And that is to book an appointment, that has no call out charges or any obligations. I’ll take a look at their loft and give them an honest, fixed price with no hidden extras. I also know that, because I am part of a national brand, customers feel more comfortable knowing that if I didn’t do what I said I would, there’s someone else they can call to complain about me. It’s never happened, of course, but I’m sure it gives some people that added reassurance and peace of mind.”
Please call Mick on 0247 752 0467 to book a free no obligation quotation.